Questions and answers

The most common questions about Martina's Annual subscription

What is the difference between Martina's Annual subscription and a children's medical health care insurance?

Martina’s subscription:

• Gives access to all the medical services that the hospital offers at the minor emergency ward as well as the paediatric departments
• Includes medical care services that cover the most common complaints children usually suffer, both in need of emergency and examination
• You have direct contact with Martina in all cases
• No health declaration is needed and no exceptions are made for known chronic diseases

Children's medical health care insurance:

• Includes more services than what Martina’s Annual subscription provides - an insurance policy covers for example regular surgeries, all the laboratory tests and hospital care
• Does not normally include the medical care services at Martina's minor emergency ward (the insurance company offers that)
• You always need to go through the insurance company, for example before you can book an appointment.
• Health declaration is generally needed and exceptions are made for known chronic diseases

Is Martina's Annual subscription a medical health care insurance?
No, Martina's Annual subscription acts as an annual membership that provides access to Martina's medical care services.

What is the difference between children’s insurance and children's medical health care insurance policy?
Children’s insurance compensates expenses, but only after a treatment of injury or illness.
Children’s medical health care insurance provides a quick access to medical care and diligence in connection with a complaint or accident.

Is radiology included in Martina's Annual subscription?
No, but you can decide to pay for it via a separate price list. If you choose to use Martina’s resources, we provide quick access time to Sophiahemmet’s X-ray and a prompt response. For example, broken arm X-ray costs about 700 SEK.

What happens if I do not want to pay for radiology?
Then we can provide a referral to the Council, which includes the first doctor’s assessment why the X-ray should be done. You can come back to Martina with the X-ray images for further processing. The same procedure also applies for example to laboratory tests not included in the Annual subscription.

Which examinations are included in Martina's Annual subscription?
HB - blood value
CRP - sedimentation test
Blood gas - including fluid and salt balance
Glucose - blood sugar
LPK - white blood cells
Strep A - Strep throat
Urine analysis
Skin spot test - Allergy screen
Mononucleosis - with gland fever

What is the cost of an investigation if one signs Martina's Annual subscription?
If Martina’s paediatrician or paediatric nurse is responsible, the investigation and treatment is included in the subscription. You pay 200 SEK for each visit and/or phone consultation with a specialist. If there is need for further investigations that require more complex laboratory tests, you pay from a separate price list.
If the investigation should be done with external paediatric - as with a neuropsychiatric examination - you pay for this external expertise by a fixed price. Investigations done through Martina are done quickly. Normally directly and with extensive and complex inquiries it takes within three to four weeks (for example, such as an ADHD, behavioral and learning disorders, study).

What happens when my subscription expires?

If you pay the annual subscription monthly by direct debit (autogiro), the subscription, unless terminated by you, continues and the money is deducted from your account each month as usual. If you paid the full amount in advance, before your subscription expires you receive an invoice .

How do I cancel the annual subscription?

Your subscription is fixed for one year period. If you wish to cancel it after one year, you do so in writing no later than 14 days before the subscription expires. If you do not cancel your subscription during this period, it can be terminated in writing by three months notice.

How much does a visit cost at Martina?
If you signed up for Martina's Annual subscription a visit at a paediatrician and/or paediatric nurse or a telephone consultation with a paediatrician costs 200 SEK. If you do not have Martina’s Annual subscription a visit at a pediatrician costs 1 400 SEK, paediatric nurse 300 SEK and one telephone consultation with a paediatrician 300 SEK.

Can it be full – do you have a limit on how many subscriptions you sign?
Short waiting times and sufficiently long visiting times is a promise to our customers. Therefore, there is a limit to the number of subscriptions. The limit depends partly on how many children are included in a subscription and how many visits a child makes on average per year. 2009 was a year of development for Martina Children’s Hospital. If we continue at the same growth rate, patient visits will more than double in 2010, which means that we would reach the maximum capacity.

The easiest way to order Martina’s Annual subscription is by clicking on the link below, where you may fill out and submit an electronic form. In mail you will receive information about the date when your subscription is valid from.
You can choose to pay monthly by direct debit (autogiro) or the entire subscription fee in advance by invoice that we send you by mail after you submit the order. While submitting the information please specify how you want to pay.
If you choose to pay monthly by direct debit (autogiro), please download and fill out the form for direct debit.  Please submit free postage to the address on the form.

Application form for the Annual subscription.
Direct debit (autogiro) form.

You can also order a subscription by sending an email to abonnemang@bsmartina.se.  Please provide your full name, complete address, telephone, e-mail address and social security number (personnumer) of a child/children included in your subscription. Please write a note if you wish to pay by direct debit (autogiro) or by invoice in advance.

If I sign for the Annual subscription, do I still (need to) continue going to the BVC?
Yes, the Annual subscription does not include for example BVC's vaccination policies and development controls.